German or French Speaking Portfolio Specialist (PE-10079)

2020-11-20-Budapest-Adminisztráció/Back office
A munkáltatóról / About the company
Our multinational client is a leading provider of IT infrastructure services for which we look for new candidates for a German or French Speaking Portfolio Specialist position.
Pozíció részletezése / Position overview
What you’ll be doing:

• As part of this team, your main responsibility will be to manage customer catalogue pricing, product change control and provide accurate reporting.
• Maintaining the customer catalogue pricing and communicating End of Life products or supply shortages in advance
• Liaising with customers to add and remove products from the catalogues & quote and source new products via International IT Suppliers or Partners
• Liaising with Partners to ensure global pricing is available and in place, escalating any issues back to key stakeholders. Working closely with internal teams in ebusiness, partner management and service design to define new catalogue content, pricing and presentation of products on a customer webshop.
• Support the need for forecasting based on usage reports and/or information from the Account/Service teams. Issue to the customer and ensure availability of stock based on spend analysis
• Regular contact with Partners to obtain local pricing or SKUs and local reporting to meet Customer contractual requirements, collate and distribute reports as required
• Regular contact with assigned Account and Group Technology Operations contacts in charge of Sales Order Management.
• Participating in new customer taken on

What you need to have:

• At least 1 year of experience in similar role – e.g.customer service, data management
• Proven commercial acumen and mindset
• Sound knowledge of IT hardware products
• Fluency in English and German or French
• Excellent interpersonal skills and communication skills both written and verbal
• Experience in developing strong relationships with customers, working with and influencing multi tier management
• General knowledge of SAP
• Strong Excel skills, MS Word and PowerPoint, Access
• Some experience uploading different e-catalogue files
• Analytical, good attention to detail and customer centric
• Team-player who is accountable and shows initiative
• Experience of developing best practice policies and procedures for functional area

What we offer:

• Development and career opportunity within an international team
• Gain insight and knowledge of numerous departments through cross functional colloboration and across our Group countries
• Soft skills training and talent programmes
• Medicover private health package and cafeteria benefits
• Reward and Recognition
• Flexible Home Office
• Business travel required
• Free language course
• We are an experienced multilingual team with an international outlook, responsible for monthly maintenance of existing domestic and global catalogues. Portfolio offer Standard, Enhanced and Premium level services which demonstrate our key deliverables. The team provide expert knowledge and support for on boarding new customers or countries and delivering for some of the company’s largest and existing customers.

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