International Cash Collection Associate - Governance of SMB Claims Italy (PE-11227)

A munkáltatóról / About the company
Our multinational partner company is searching for candidates for a International Cash Collection Associate – Governance of SMB Claims Italy position.
Pozíció részletezése / Position overview
What you’ll be doing:

– Compliance activities (such as reporting and sample checks on issued credit notes)
– Monitoring the activities performed by the SMB Claim Dept. based in Italy
– Performing analysis of refund requests received from the customers to evaluate if it is possible to proceed with the reimbursement in favour of the customers
– Performing analysis of credit notes to be issued
– Providing backup documentation of credit notes to be issued to Billing Dept. in order to get the required approvals for their issuance
– Providing the backup documentation and the payment instructions for customers’ refunds to AR Dept.
– Home office is available in this role depending on further agreement

What you need to have:

Soft skills:

– Ability to meet the customers’ needs in line with the business requirements
– Using all data and information available to analyse and understand a situation, with the aim of supporting decisions
– Focusing on all aspects and details of a task and delivering your output with a high level of accuracy
– Ability to find root causes of problems and to focus on their quick and efficient solution

Language skills:

– English on a fluent level
– Italian on a fluent level

What we offer:

– Competitive salary & benefit package
– Wide range of training & learning opportunities
– Long-term career opportunities
– Great, people-focused company culture


Cím: 1134 Budapest, Dévai utca 19. VIII/811

E-mail cím:

Mobil: +3670 399 9557

+3630 4450677
(English speaking contact)