Virtual Client Support (EK-11333)

2022-11-14-Budapest-IT
A munkáltatóról / About the company
On behalf of our multinational Client we are looking for a qualified Virtual Client Support to their Budapest office.
Pozíció részletezése / Position overview
Our partner’s employees have been working hard to secure people’s lives and to give courage to customers for what’s ahead.
Is providing good service something that motivates you, too? Then why not join them in developing innovative products and services in an international environment!

Job summary
Tasks:
• Close collaboration with all stakeholders of the release / test process (i.e. test center, ABS release management, additional stakeholders inside)
• Flexibility to fill in in times of scheduling conflicts
• Single point of contact concerning all topics Citrix / VDI
• Incident & service request management
• Deployment of VDI clients / pools in test and production employing established tools and processes
• Documentation and updates of the knowledge base in Atlassian Confluence
• Assistance in improving the deployment processes as well as achieving a higher level of automization

Requirements
• Knowledgeable in release, deployment and test processes
• Well versed in VDI and client rollout processes
• Preferably existing knowledge of ABS architecture
• Fluent in English. Candidates with German language skills preferred, but not required

What they offer you
• Annual bonus based on individual performance
• Learning and development opportunities
• Discounts on their services
• Home office possible and flexible working hours
• Parking support
• Employee discounts, canteen, health management
• Discount on “All You Can Move” Sportpass
• Regular team events

KAPCSOLAT

Cím: 1134 Budapest, Dévai utca 19. VIII/811

E-mail cím: office@jobsgarden.hu

Mobil: +3670 399 9557

+3630 4450677
(English speaking contact)

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